Last Updated: [1/1/2025]
1. Introduction
Welcome to AZ Tyre and Battery Service (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.
By accessing our website, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: When you contact us via forms, phone, or chat, we may collect your name, email address, phone number, vehicle details, and location.
- Usage Data: We automatically collect information about your interaction with our website, such as your IP address, browser type, pages visited, and the time and date of your visit, through cookies and similar technologies.
- Location Data: If you use our location-based services (e.g., to find the nearest service hub), we may collect general location data.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our services (e.g., responding to your service inquiries, scheduling appointments).
- To communicate with you, including sending service-related updates, promotional offers (where you have consented), and responding to your comments and questions.
- To improve our website, services, and customer experience.
- To understand how our website is used and analyze trends.
- To prevent fraudulent transactions and enhance the security of our services.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
- Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or serving our users (e.g., website hosting, analytics, marketing agencies), so long as they agree to keep this information confidential.
- Legal Obligations: When required to comply with a law, regulation, or legal request.
5. Cookies and Tracking Technologies
Our website uses “cookies” to enhance user experience and analyze site traffic. You can choose to set your browser to refuse cookies or to alert you when cookies are being sent. Please note that some parts of our site may not function properly if you disable cookies.
6. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request the correction or deletion of your personal information.
- Object to or restrict the processing of your data.
- Withdraw your consent for marketing communications at any time by using the “unsubscribe” link in our emails or contacting us directly.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy policy of any site you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Email: info@aztyreandbattery.com]
Phone: +971 58 101 3500
Address: Rimal 4 – Beach Walk Palm Jumeriah – Dubai